Medical Records at SP Medifort Hospital

Every Detail Matters - Secure, Accurate, and Accessible Health Information When You Need It Most.

Overview

The Medical Records Department (MRD) at SP Medifort Hospital plays a critical role in maintaining and safeguarding patient health information. From digitalized records to physical archives, we ensure the integrity, confidentiality, and timely availability of all patient data in compliance with national healthcare standards. Recognized for our efficient and digitally enabled hospital records management in Trivandrum, we support clinical decision-making, legal compliance, insurance coordination, and seamless patient care.

What the Service Includes

Creation and maintenance of inpatient & outpatient health records

Secure storage of medical, surgical, diagnostic, and treatment documents

Discharge summary and clinical note documentation

Digitization of historical and ongoing patient records

Assistance in obtaining certified medical reports and test summaries

Coordination for insurance & medicolegal documentation

Integration with hospital EMR (Electronic Medical Records)

Support for medico-legal case file management (MLC)

Record sharing with specialists upon patient consent

Who Performs the Service?

Medical Records Officers trained in health information systems

Data Entry Professionals for EMR updates and digital filing

Compliance Supervisors to ensure adherence to privacy laws

Designated Doctors, Nurses, Lab, Imaging, and Billing Teams

Technology & Infrastructure

EMR-integrated digital storage with real-time access

Barcode-enabled patient record tracking

Secure, access-controlled physical record rooms

Multi-level authentication for sensitive file retrieval

Backup servers to ensure zero data loss

Online request portals for record retrieval and insurance coordination

When Should You Use This Service?

During discharge, collect summaries and test results

To obtain prior history before consultations or surgeries

For health insurance claim support and policy documentation

In case of referrals or second opinions from external specialists

When applying for medical leave or travel documents

For medico-legal or government-mandated record submission

For continuity of care during inter-hospital transfers

When enrolling in wellness programs or chronic disease management plans

Why Choose SP Medifort
MRD?

Fast turnaround for discharge files & reports
Digital record access via hospital portal
Strict adherence to patient privacy & consent protocols
24*7 record availability for emergency needs
Hassle-free coordination with insurance & legal teams
Seamless integration with lab, imaging, and doctor systems

Patient Experience

Ravi N.

“I needed my father’s discharge summary urgently for a referral. The medical records team at SP Medifort handled it within hours: quick and professional.”

Lekshmi S.

“They helped me get all the required test documents for insurance claim filing without stress. Best records team I’ve dealt with.”

Frequently Asked Questions

01. How can I request a copy of my medical records?

You can request through our medical records counter or via our online portal. Valid ID and patient authorization are required.

02. Are digital reports available?

03. Can someone else collect my records on my behalf?

04. Is there a fee to obtain records?

1st 3D Hybrid Cath Lab (GE Allia) in South Asia